Terms and Conditions for Consumers

General Terms and Conditions for the nicionlineshop.com Online Shop

– For consumers only –

  1. Scope and Definitions (1) These General Terms and Conditions apply exclusively to the business relationship between the web shop provider, nicionlineshop.com (hereinafter referred to as “nicionlineshop.com”), and the customer, provided the customer is a consumer as defined by § 13 BGB (hereinafter referred to as “customer” or “you”). We do not recognize any customer conditions that conflict with or deviate from our terms and conditions, even if nicionlineshop.com does not expressly object to their inclusion, unless nicionlineshop.com expressly agrees to their validity in writing. All offers, purchase contracts, deliveries, and services based on your order via our online shop for consumers on the website nicionlineshop.com (hereinafter “online shop”) are subject to these General Terms and Conditions. The version of our terms and conditions valid at the time the contract is concluded is decisive. (2) A consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to either a commercial or an independent professional activity. An entrepreneur, on the other hand, is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
  2. Contractual Partner, Conclusion of Contract (1) The purchase contract is concluded with nicionlineshop.com. (2) The presentation of the products in the online shop does not represent a legally binding offer but rather a non-binding online catalog. Information from nicionlineshop.com about the products (technical data, dimensions, colors, etc.) are only approximate guidelines; they do not represent a quality agreement or guarantee. Shipping costs may apply in addition to the product prices stated there. You can find out more details about any shipping costs that may apply in the individual offers. (3) You can initially collect our products into a so-called shopping cart without obligation using the “Add to shopping cart” button and correct your entries at any time before sending your binding order by using the correction aids provided for this purpose in the ordering process. When ordering via our online shop, the ordering process involves a total of 4 steps: In the first step, you select the goods you want. In the second step, enter your customer data including the billing address and, if necessary, a different delivery address. In the third step, you choose how you want to pay. In the last step, you have the opportunity to check all information (e.g., name, address, method of payment, items ordered) and correct it if necessary. By clicking on the “order with payment” order button, the customer makes a binding offer to purchase the goods contained in the shopping cart. However, this application can only be submitted and transmitted if the customer has accepted these General Terms and Conditions of nicionlineshop.com by clicking on the “Accept Terms and Conditions” button and thereby included them in their application. (4) Confirmation of receipt of your order is sent by email immediately after sending the order, in which the customer’s order is listed again and which the customer can print out using the “print” function. The automatic confirmation of receipt only documents that the customer’s order has been received by nicionlineshop.com and does not constitute acceptance by nicionlineshop.com of the customer’s request to conclude a purchase contract. (5) A purchase contract is only concluded when nicionlineshop.com submits the declaration of acceptance, which is sent with a separate email (order confirmation or invoice), or when we dispatch the goods. In this email or in a separate email, but no later than upon delivery of the goods, we will send the contract text (consisting of the order, general terms and conditions, and order confirmation or invoice) to the customer on a durable medium (email or paper printout). The contract text is stored in compliance with data protection. (6) No purchase contract is concluded for products that are not listed in the confirmation of receipt of the order, such as advertising items. (7) nicionlineshop.com does not offer products for purchase by minors. Products for children offered by nicionlineshop.com can only be purchased by adults. (8) nicionlineshop.com reserves the right to only sell goods in normal household quantities. (9) nicionlineshop.com reserves the right to check the customer’s creditworthiness in an appropriate manner before accepting the order. Details can be found in nicionlineshop.com’s separate data protection declaration.
  3. Delivery, Availability of Goods, Partial Deliveries (1) Delivery times specified by us are calculated from the time we confirm receipt of the order, assuming prior payment of the purchase price. Our delivery dates or delivery periods are exclusively non-binding information and can therefore be exceeded by up to three working days, unless a binding delivery date has been expressly agreed between you and us. The date on which we hand over the goods to the shipping company is decisive for compliance with the shipping date. nicionlineshop.com is not responsible for delays caused by the shipping company. (2) nicionlineshop.com cannot guarantee that every item shown in our online shop is actually available. If no copies of the product selected are available at the time of the customer’s order, nicionlineshop.com will inform the customer of this in a separate email. If the product is not (permanently) available, nicionlineshop.com will not issue a declaration of acceptance. In this case, a purchase contract is not concluded. (3) If, after nicionlineshop.com accepts the customer’s offer to conclude a purchase contract, it turns out that the ordered product cannot be delivered, for example due to delivery difficulties, or if the delivery of the goods fails due to your fault despite three attempts to deliver, nicionlineshop.com is entitled to withdraw in accordance with the legal regulations. Any payments made will be refunded to you immediately. (4) nicionlineshop.com reserves the right to make partial deliveries if parts of an order cannot be delivered and this is reasonable for the customer. (5) The goods are dispatched by post. nicionlineshop.com bears the shipping risk if the customer is a consumer. Unfortunately, self-collection of the product is not possible. (6) nicionlineshop.com is happy to deliver your order abroad. However, please note that in this case, higher shipping costs will apply and longer delivery times will apply. The customer bears any costs resulting from returns from abroad. Further information about the respective costs for shipping the goods can be found on our corresponding website under “Shipping and Payment”.
  4. Contract Language, Contract Text Storage (1) The languages available for concluding the contract are German and English. (2) nicionlineshop.com saves the contract text and sends you the order data and these General Terms and Conditions in the form of an order confirmation by email